FREQUENTLY ASKED QUESTIONS

Check below for quick answers, but remember to read the Official Rules for all the details on the sweepstakes, like prizing, entry and odds.

Q. How many times can I enter the promotion?
A. You may enter once per day from August 1st, 2018 - January 31st, 2019.
Q. What are the prizes for this promotion?
A. GOLD LEVEL PRIZES / WINNER’S CHOICE

Playstation® 4 Pack - Approximate Retail Value (ARV): $310

  • Playstation® 4 Official Controller
  • Playstation® Plus 12-months
  • SteelSeries Arctis 7 Headset
  • Playstation® Network $40 Gift Card
Xbox® One Pack - ARV: $295

  • Xbox® One Official Controller
  • Xbox® Live Gold 12-months
  • SteelSeries Arctis 7 Headset
  • Xbox Live® $25 Gift Card
Nintendo Switch Pack - ARV:$290

  • Nintendo Switch Pro Controller
  • SteelSeries Arctis 3 Bluetooth
  • Nintendo Switch eShop $50 Gift Card x2
Steam/PC Pack - $280

  • SteelSeries Arctis 7 Headset
  • SteelSeries Rival 600 Gaming Mouse
  • Steam $50 Gift Card
SILVER LEVEL PRIZE
Ten (10) VIP product coupons. Each coupon is redeemable for one (1) (up to $5.49) two-pack of HOT POCKETS® brand sandwiches. ARV: $54.90.

BRONZE LEVEL PRIZE
Five (5) VIP product coupons. Each coupon is redeemable for one (1) free (up to $5.49) two-pack of HOT POCKETS® brand sandwiches. ARV: $27.45.

See the Official Rules for complete details.
Q. How many prizes could I win?
A. One sweepstakes prize per person/email address.
Q. How will I know if I'm one of the sweepstakes winners?
A. All sweepstakes prize drawings will be held every month on or around the first of the month.

The winners will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official win list will be posted. A direct link to this list can be found in the Official Rules.
Q. I got a message that I've already entered today, but I haven't. What should I do?
A. Make sure you are visiting https://nestle.promo.eprize.com/hotpockets18/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
Q. I think I’m having technical issues. What should I do?
A. Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
Q. I have recently moved or updated my email address. Can I change my registration information for this promotion?
A. We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information. If you do win a prize during the Promotion Period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.
Q. Why can’t I use my P.O. Box address to claim my prize?
A. Your home address allows us to identify your residence for eligibility purposes.

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